FAQs

How many treatments will I need?

There is no predetermined number of treatments for a specific condition. However, following your initial assessment, your physiotherapist will discuss and agree a treatment plan with you. This may include advice regarding the approximate number of treatments you may require. Response to treatment varies between individuals.

Can I use my private medical health cover?

If you have medical insurance, you may be able to claim back some or all of the costs of physiotherapy treatment so long as you follow the procedures set out by your insurer. The following are tips to help you:

  • Contact your insurance company and check that you are covered for physiotherapy treatment of the condition you have and how many treatment sessions are available under your cover.
  • Obtain the required claim forms and/or authorisation codes from your insurer.
  • Ask your insurer if you need a GP referral. If so, make and attend an appointment with your GP. Describe your condition to them and ask them to write you a letter of referral for physiotherapy treatment.
  • Make sure your physiotherapist is aware of your insurance and is given any authorisation codes associated with your claim.
  • In most cases Rehab Beyond Cancer will bill your insurer directly following your programme of treatments.
  • Find out if you have an excess on your policy that you are liable for – this is important as you may need to pay a certain amount as part of your policy agreement, before your insurance will start to cover your remaining physiotherapy sessions.
  • Please note that certain insurance companies will only part cover the cost of your physiotherapy session. You may therefore be required to pay a small amount to cover the shortfall per session. This may be in addition to the excess arrangement you have with your insurance company on your policy.
  • You will be required to read and sign our standard Terms and Conditions Form at your first physiotherapy appointment – this is to make you aware of your responsibilities when using your insurance to cover your physiotherapy, and to inform you about our company procedures when dealing with insurance.

Do I need a referral from my GP?

Not if you are paying for treatment yourself. However, if your private health insurance covers you for treatment you may need a referral from your GP. Please check details with your insurance company.

Does my GP need to be informed of my treatment with Rehab Beyond Cancer?

No. However, with your permission, we will contact your GP to keep them informed regarding your condition.

What are the FCE and JDA qualifications?

The Functional Capacity Evaluation (FCE) runs over three and a half days and enables the rehabilitation professional to:

  • thoroughly, accurately and objectively evaluate and document an individual’s functional ability,
  • determine the level of effort expended during testing and the reliability of pain and disability reports, and
  • write a concise report detailing the individual’s residual functional capacity as well as recommendations to help job retention, return to work and what rehabilitation needs are required.

The Job Demands Analysis (JDA) helps return to work by matching capacity to demands, determining the selection of appropriate tasks for a meaningful graded return to work programme, identifying reasonable adaptations, identifying the selection of suited roles for re-deployment and can be used to infom rehabilitation.